FAQ

No two renovation projects are the same. In order to figure out the cost of your window or door replacement project, we will need to fully realize your wants and needs. Arrange a free, in-home consultation and we’ll be able to offer you a free quote at your consultation. A Pella® design expert will work beside you to understand your plan, pick high-quality products and measure for your replacements.

In addition to creating high-quality products in multiple styles, we also provide payment and finance options to help make your replacement project a reality.

It’s our goal to make sure we answer every one of your questions about windows and doors from Pella of Raleigh. We’ll take a look at all the features and choices available to you, including material choices and energy-efficient options. To be certain we can cover it all, we recommend you plan for about two hours for your consultation meeting.

Your in-home consultation is crucial to ensuring your happiness with your window and door replacement. It will help you select the best windows or doors for your Raleigh-area home and your budget. It’s best to schedule your complimentary, in-home consultation when all of the decision-makers are able to make it. Our Pella® expert designer will address a variety of common questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Raleigh-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you prefer?

Accurately quoting your replacement windows or entry door project is dependent on the information we are given throughout the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Raleigh are done by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will install your windows or doors for you. They must go through an in-depth set of training courses so that your windows and doors are appropriately installed and match Pella’s warranty criteria. You can read more about your straightforward, no-guess installation day here.

Before they can be hired, Pella requires installers to pass a drug test and background check. Our installers are completely protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this apply to you? Not only could you realize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The advantage of Pella® vinyl windows is that you will not have to paint them. They are made in a variety of colors, so you’ll find a color that accompanies your home. We do not recommend painting your vinyl products; this will terminate your warranty.

Pella of Raleigh provides services and support that larger stores aren’t able to. Our professional staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, including a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” You just have to get ahold of our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work resolving the issue.

There are a number of reasons why Raleigh-area folks go with Pella of Raleigh for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s top-of-the-line Direct Sales Network. Unlike other companies who sell exclusively through third-party channels, Pella of Raleigh has a dedicated window and entry door showroom. This distinctive way of doing business offers you a personalized experience with the help of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Raleigh has a top-notch, energy-efficient and sturdy solution.

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